Over the past couple of years, ambient scribes have earned widespread adoption among health systems. While there's excitement around other categories like AI agents, no other AI use case has achieved ambient scribes’ level of traction, noted Daniel Yang, Kaiser Permanente’s vice president of AI and emerging technologies.
Ardent Health is deploying virtual nurse technology to ease workflow burdens on bedside nurses by offloading routine tasks — and its nurse turnover rate has dropped from 15.5% to 9.5%. The health system is also using virtual specialty consults to enhance care in rural hospitals, cutting unnecessary transfers by 85% and enabling more patients to receive quality care close to home.
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The demands of the industry are constant, but when organizations prioritize the physical, emotional, and professional well-being of their caregivers, they build the foundation for long-term workforce stability.
Riverside Health is reporting an increase in revenue and net margins as a result of adopting Abridge’s ambient AI technology. The tool listens to doctor-patient interactions and generates clinical notes — which not only alleviates physicians’ burnout, but also improves their documentation accuracy. The Virginia-based health system saw a 14% increase in HCC diagnoses documented per encounter.
AI-powered scribes are proving their ability to dramatically reduce clinician burnout, but their financial impact is unclear, according to research from the Peterson Health Technology Institute.
Reversing this trend requires connecting disparate systems to enhance interoperability and communication and achieve more efficient, cohesive workflows. Implementing the infrastructure to streamline collaboration and reduce administrative burden will improve both staff well-being and patient outcomes.
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By reducing the time spent on administrative tasks, AI scribes allow physicians to focus more on what truly matters — patient care. As the technology continues to evolve and improve, its adoption will likely become more widespread, further enhancing its benefits.
Despite their measurable clinical outcomes and contributions to patient well-being, they often face a dismissive perception as mere providers of ice bags and stretch bands. However, an economic crisis is threatening this vital profession, and the blame extends beyond insurance payors.
Sentara Health invested $11 million into smartphones for its nurses, equipping them with HIPAA-compliant devices to streamline communication, increase time at the bedside and improve patient outcomes. The program has been going on for a little more than a year — and Amy Rosa, the health system’s chief nursing informatics officer, says the initiative is already resulting in increased efficiency, documentation accuracy and patient safety.
Idaho-based health system St. Luke’s is rolling out Ambience Healthcare’s AI platform across its enterprise following a successful pilot. The AI-powered scribing tool decreased clinicians’ documentation time by 39%.
The home care industry is booming. As Baby Boomers age and more families seek in-home solutions for loved ones, demand for home care services is at an all-time high.
Contrary to fears of clinician replacement, AI’s near-term potential lies in complementing human expertise, particularly by handling behind-the-scenes tasks that improve efficiency and precision. Here’s where we might see the most impact.
AI offers a number of immediate opportunities for pharmacies to change their operation through intelligent automation, freeing up pharmacists to provide their patient population with higher-value services like patient counseling and medication management.
As we look toward the new year, a key step is bringing together stakeholders to better understand how burnout can affect a person’s ability to engage in self-care and collaborative care — and how to develop proactive, person-centered solutions that get to the root causes of distress before they lead to detrimental disengagement.
As we all work to wrap up the year and enter into 2025, here are a few trends to keep your eye on in the coming months and beyond.
With these tools, therapists can reclaim their time, focus on their patients, and deliver the high-quality care that every individual deserves — all while maintaining the financial stability to thrive in their practices.